Our data collection
Do you know what happens to the information that is collected on a website while you click through the website? With us, you can, because we'll gladly share it with you; below, you can read in detail what we do with that information.
To cut right to the chase: yes, we also store data. We use Google Analytics but also the software of Merwin Online so we can view the surfing behavior of our visitors.
We show you exactly which data we store, and what we do with it. At the bottom of this page, you can indicate what your preferences are if they deviate from our standard.
Google Analytics might be the most used tool to monitor your visitors. We also use this tool from Google. We store the collected data only for 24 months and completely anonymously. So no IP address, e-mail or any other personal information is provided to us by Google. The only things we know are:
- Country from which the site was visited
- Language choice
- Which pages were visited in a session
- Duration of the session and page visit
We cannot and will not link this information to you personally. For us it is important to know which pages are being read and used and where our visitors come from. With this information we can develop more relevant products, post messages and offer new language options in the future.
If you do not want to be tracked, you can choose to not accept the cookies. As a result, we do not load the Google Analytics code and you will not be tracked any longer. However, you will be asked if you want to accept the cookies at each visit, because we do not know whether you have already done this or not. At the bottom of the page you can indicate your cookie preferences.
Our software is written byMerwin Online. Within the software package that we have compiled, a number of things are stored depending on where you are on the website.
Upon your page visit, only the visit and the country from which the request is made are stored. This can be linked to the time and length of your session, but no to any personal information such as IP address or anything else.
Within the webshop, we only save data when an order has been made. we store the following data for a period of 2 years on the server and then another 5 years offline, to meet the statutory administration period of the Dutch tax authorities. We store the following data:
- First and last name
- Invoice address (address, postcode, city and country)
- Delivery address (address, postcode, city and country)
- IP address
- Ordered products
- Payment method
- Order status (status history)
If you like to see what is known to us about you, you can contact us or log in and go to your profile. If you have any questions, please let us know. Here you can find our contact information.